Coral Prepaid Rates

Submitted by coral on Fri, 16/02/2007 - 12:14.

By pre-paying your IT Support, you can save up to 30% off your IT Support costs!*

Prepaid IT Support entitles you to a specified number of hours of IT Support to your office. You can choose to save on our hourly rates, or ensure peace of mind with guaranteed response times.

Just call us up when you need help, and we'll come to your office to fix the problem - GUARANTEED!

Prepaid IT Support can be used for both Business and Home Users. The hourly rates includes our call out fee.

Coral Pre-paid Standard Support

Pre-pay
Hourly Rate
Total Cost
Savings!

10hrs
$121/hr
$1,210
$110
20hrs
$110/hr
$2,200
$440
40hrs
$99/hr
$3,960
$1,320

Remote, Email & Phone Support

  • Remote, Email and Phone support is billed in increments of 15 minutes to your pre-paid account.

Response Times for Standard Support

  • Response times are generally 1-2 business days.
  • For guaranteed response times and priority service, see our Pre-paid Premium Support.

Coral Pre-paid Premium Support

Pre-pay
Hourly Rate
Total Cost

10hrs
$132/hr
$1,320
20hrs
$121/hr
$2,420

Remote, Email & Phone Support

  • Remote, Email and Phone support is billed in increments of 15 minutes to your pre-paid account.

Response Times for Standard Support

  • Response times are between business hours and are tiered according to the issue priority. Please contact us on (02) 9870 7777 for a copy of our tiered response times.